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General Inquiries

Melanie Moore
Hockey Administration Manager
Fax: (403) 278-9230

*Please set a meeting time via email if required. Otherwise, please leave items with ECTAS admin/staff to place in GHC mailbox.

Office Location

East Calgary Twin Arenas
299 Erin Woods Drive SE
Calgary, AB
T2B 2V9 Canada

Wednesday and Thursday: 10:00 am – 5:00 pm
Friday to Tuesday: Closed

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Calgary Fire AAA/AA Female Hockey Stream

Grant Borbridge
VP AAA/AA, Girls Hockey Calgary
Web Page: Home of the Calgary Fire
Watch Games Live: Calgary Fire Livestream Channel

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Jr. Inferno Community Female Hockey Stream

Jason Higgins
VP Community, Girls Hockey Calgary
Web Page: Home of the Jr Inferno

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Calgary Firestarter Tournament

Girls Hockey Calgary's Annual AAA/AA Female Hockey Tournament
September/October 2020
Web Page: Calgary Firestarter Tournament
Watch Games Live: Calgary Fire Livestream Channel

COMMUNICATION PROCESS

All issues concerning the operation of a Cohort shall be communicated using the following process. The purpose of this process is to establish a standard approach to communication so GHC members can resolve difficulties or misunderstandings in a timely and transparent manner.

At no time should a GHC parent or player contact a member of Hockey Calgary, Hockey Alberta or the Central Zone Referee Committee for a resolution to a team issue. This is in accordance with the communication policies for these governing organizations.

If a GHC member wishes to report an incident to the GHC Board, it must be done so in a formal manner in accordance with GHC's Conflict Resolution Policy. The complaint must be signed and in writing, and must be filed within fourteen (14) days of the incident. Anonymous or third party complaints will not be accepted.

1

Parent and/or Player

In issues that provoke an emotional response and/or risk of hostile confrontation, please honour the 24-Hour Rule. This is an effective way to validate the facts and collect your thoughts.

2

COHORT MANAGER AND COACH

Parents must first work on a resolution with the Cohort Manager and Cohort Coach Leader. If necessary, arrange a face-to-face meeting to discuss the issue. The goal of this meeting is to solve the problem.

3

AGE GROUP COORDINATORs

If the issue cannot be resolved, please consult your Age Group Coordinator. AGC will consult with the appropriate Board member(s) and GHC Policies to work towards a satisfactory conclusion.

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