Photo: Dave Holland
Photo: Dave Holland

The Team Manager's role.

The Team Manager is an integral part of a successful team.

The purpose of this role is to ensure the smooth operation of the team and allow the coaches to concentrate on the on-ice activities.

The team manager answers to the Head Coach and acts as a liaison between the Head Coach and parents, allocates and tracks volunteer responsibilities, and communicates association news and policies to the team.

Read and understand association policies.

Attend Team Manager's Meeting the first week of October.

Meet with Head Coach to discuss division of duties and to set expectations for a successful season.

Understand the Team Manager responsibilities outlined in the Team Manager Handbook.

There are many off-ice responsibilities during a minor hockey season. Managers are encouraged to delegate as much as possible.

However, the overall responsibility for off-ice activities lies with the Team Manager, so it is important to remain in close contact with volunteers to ensure delegated duties are completed.


Team Manager Resources

Team Manager's Handbook

The manager is responsible for ensuring all the off-ice tasks are completed. By taking on the operational aspects of the team, the Team Manager enables the coach to focus on player development and on-ice instruction.

Hockey Calgary User Account

Each team will receive a user account for Hockey Calgary to handle a number of team responsibilities, including game updates, travel permits, tournament sanctions, and schedule window requests.

Player Medical Information Sheet

GHC Members are required to complete and submit a Player Medical Information Sheet to their Team Manager by October 31 of the applicable year. Team Managers should note any medical needs or allergies and keep this form on hand at all practices and games.

Financial Resources

Team Financial Guidelines

Each team is responsible for its own financial operations. All teams are required to have a Team Treasurer, whose duties are outlined in the Financial Guidelines. The team treasurer will be responsible for maintaining a team bank account and budget. This person should have at minimum a basic understanding of accounting.

Team Budget Template

A budget will include cash calls, fundraising, donations and sponsorship. Expenses typically include tournament entry fees, team-building, player development, practice jerseys, exhibition games and bank fees. The treasurer should keep all the receipts until the season has concluded.

Officiating Rates

For exhibition and home tournament games, the team manager or treasurer is responsible to ensure that officials are paid cash prior to going on ice. Officials will only accept cash.


Teams are not required to do any fundraising, however it will reduce costs to parents and help cover additional team expenses. Activities may include:

  • Bottle Drives
  • Raffles
  • Fundraising Sales
  • Silent Auctions
  • Sponsorship & Donations

Please note, any raffles are subject to Alberta Gaming legislation. Teams must apply for their own AGLC license, and must ensure all AGLC requirements are met. Failure to do so will jeopardize the GHC’s own status with the AGLC and may affect our ability to fundraise as an association in the future, including our own raffle license and casino fundraising. Read more in our Team Treasurer Handbook.

Examples of additional team costs:

  • Tournament entry fees
  • Practice jerseys
  • Team apparel
  • Team building and social events
  • Additional ice time
  • Officials for exhibition games
  • Player development (i.e. dryland training, etc.)
  • Year-End Party and gifts
  • TeamSnap fees
  • Bank fees
Bottle Drive Stock Image _ Small
Team Building Stock Image_Small

Team-Building and Tournaments

At the beginning of the season, teams should discuss expectations for team events and tournaments. Off-ice activities may include:

It is highly recommended that you or your Tournament Coordinator apply for tournaments as soon as possible. Both local and out-of-town tournaments fill quickly.

For more information about tournaments, please visit our Tournaments page.

GHC has a growing partnership with Fury Lacrosse, Calgary's all-female lacrosse club. The Fury hold "Try Lacrosse" events, which introduce girls to the sport and can be a fun team-building event.


All issues concerning the operation of a team shall be communicated using the following process. The purpose of this process is to establish a standard approach to communication so GHC members can resolve difficulties or misunderstandings in a timely and transparent manner.

At no time should a GHC parent or player contact a member of Hockey Calgary, Hockey Alberta or the Central Zone Referee Committee for a resolution to a team issue. This is in accordance with the communication policies for these governing organizations.

If a GHC member wishes to report an incident to the GHC Board, it must be done so in a formal manner in accordance with GHC's Conflict Resolution Policy. The complaint must be signed and in writing, and must be filed within fourteen (14) days of the incident. Anonymous or third party complaints will not be accepted.


Parent and/or Player

In issues that provoke an emotional response and/or risk of hostile confrontation, please honour the 24-Hour Rule. This is an effective way to validate the facts and collect your thoughts.



Parents must first work on a resolution with the Team Manager and Head Coach. If necessary, arrange a face-to-face meeting to discuss the issue. The goal of this meeting is to solve the problem.



If the issue cannot be resolved, please consult your Age Group Coordinator. AGC will consult with the appropriate Board member(s) and GHC Policies to work towards a satisfactory conclusion.