2020-21 JR. INFERNO REFUNDS

GHC Jr. Inferno 2020-21 "Opt-Out" Refund Request Form

Important! Complete this form if you DO NOT wish to participate in the GHC Jr. Inferno 2021 Hockey Skills Program in February and March 2021. For more information on our development season, visit: girlshockeycalgary.com/winter-skills

REFUND INFORMATION FOR 2020-21 SEASON

WHAT IS MY REFUND FOR THE 2020-21 HOCKEY SEASON?

Based on an analysis of Association financials, each Jr. Inferno player will receive a refund of 55% of registration fees paid. Each player’s specific refund amount will be temporarily credited to their TeamSnap registrant account.

Individual refund amounts are based on your Registration Fee payment to the Association for the 2020-21 traditional hockey season. For example:

  • If you paid the Early Bird registration fee, you will be refunded 55% of that transaction.
  • If you paid the Regular Price registration fee, you will be refunded 55% of that transaction.
  • If your registration included a Rebate (First Strides, Goaltenders), you will receive 55% of your paid fees.
  • If you received Financial Assistance, you will be contacted by our Hockey Admin Manager regarding your specific refund process.

Please note, refunds exclude pre-season prep camp fees and/or try-out fees as these were collected separately and not part of registration fees.

 

HOW WAS THE REFUND AMOUNT DETERMINED?

GHC's COVID-19 Refund was calculated on a cost recovery basis and was guided by the following:

  • Costs incurred per player per age group;
  • Fairness to our members given the financial strain and uncertainty the COVID-19 pandemic;
  • Long-term financial health of the organization.

 

WHY IS THE REFUND PERCENTAGE THE SAME FOR EACH AGE GROUP?

GHC evaluated the major costs incurred by the Association (Ice, Evaluations, Coach Development, Player Development, League Fees, Administration, Banking, Office Expenses) and allocated these costs to each age group. Each age group incurred approximately 45% of their respective registration fees. (For example, while age groups often have varying start dates, ice costs and frequency are allocated proportionally.) In light of the analysis, the Board voted unanimously to approve a refund of 55% across all age groups.

 

WHAT COSTS WERE INCURRED BY THE ASSOCIATION?

The remaining 45% of registration fees paid to the Association cover the following costs (in the amounts that they were incurred):

  1. Ice Rental
  2. Evaluations
  3. Coach Development and Mandatory Certifications
  4. Player Development
  5. League Fees (Hockey Canada, Hockey Alberta, Hockey Calgary)
  6. Administration Fees (Office Admin, Registrar, Ice Scheduler)
  7. Banking and Transaction Fees
  8. Other General Costs, such as Association Insurance, Office Expenses, Rent, Software, etc.

 

WILL GHC OFFER A DEVELOPMENT OPTION NOW THAT RESTRICTIONS ON COMMUNITY SPORT HAVE BEEN EASED?

Yes! The Government of Alberta announced a change in restrictions for "Community Sport," which now allows GHC to offer a Jr. Inferno Winter Hockey Skills Program for players and goalies in all age divisions beginning February 22, 2021. Our amazing volunteers and ice scheduler have been working around the clock to make this happen, and we are so excited about the opportunity to get our players back on the ice.

  • U7 Winter Skills: $150 (6 Sessions)
  • U9-U18 Winter Skills: $200 (8 Sessions)
  • U11-U18 Goalie Skills: $350 (8 60-min Sessions with Top Prospects Goaltending Consultants)

All ice rentals for our development sessions have been confirmed. Information regarding our Development Program including pricing is available here: girlshockeycalgary.com/winter-skills

 

I DO NOT WISH TO ATTEND THE JR. INFERNO WINTER HOCKEY SKILLS PROGRAM. WHEN DO I RECEIVE MY REFUND?

If you DO NOT wish to participate any further and would prefer to opt out, we will issue your refund or credit immediately. Jr. Inferno members choosing this option must submit the 2020-21 Jr. Inferno“Opt Out” Refund Request Form.

Please follow the instructions on the form. Refunds will be issued in the form your original payment was received, either electronically (credit card) or by cheque. Credits will be applied to your registrant account to use next season.

Please note, TeamSnap is currently experiencing a high volume of refund requests, resulting in refund financial reporting and cardholder refund processing delays. Refunds may take up to 15 days once GHC enters the refund in TeamSnap.

 

I PLAN TO REGISTER FOR THE JR. INFERNO WINTER HOCKEY SKILLS PROGRAM. WHAT ARE  MY NEXT STEPS?

If you choose to opt in to our Jr. Inferno development season for February and March 2021, the program cost will be deducted from your refund amount. The difference will be returned to you as either a refund or credit.

Families who received Financial Assistance for the 2020-21 season via the ENMAX Girls Hockey Calgary Financial Sponsorship or a third party (e.g., Grindstone Award Foundation Grant, Flames Even Strength Program, Canadian Tire Jumpstart Program, Lace 'Em Up Foundation) will have their assistance extended to include the cost of the Jr. Inferno Winter Hockey Skills Program if they choose to register for this option.

REGISTRATION OPENS on Tuesday, February 16 @ 10:00 am. Please note that space is limited! Registration will be accepted on a first-come, first-serve basis.

 

HOW WILL I RECEIVE MY REFUND?

If you have paid fees to GHC for the 2020-21 season, the portion of your fees will be returned by one of the following methods:

A. Electronic Refund

  • If your original registration payment was made online, your refund will be processed electronically.
  • Electronic refunds will be issued to the credit card on your TeamSnap account.
  • If your credit card information has changed please email Admin@girlshockeycalgary.com before completing the refund request. “According to TeamSnap: If the original card expired or was cancelled, the new card will be credited with the refund. If the account is completely closed, the bank will usually send the refund to the new bank account or issue a check for the credit. It is very rare, even with canceled or expired cards for the refunded funds to not process successfully.”
  • Any outstanding balance (not including members who have been approved for and/or have received financial assistance) will be applied to your refund.
  • TeamSnap will send a refund notification via email.

B. Offline Refund

  • If your original registration payment was made offline, your refund will be processed via cheque.
    Please ensure your TeamSnap profile has accurate contact information (including mailing address) to receive your cheque.
  • Any outstanding balance (not including members who have been approved for and/or have received financial assistance) will be applied to your refund.
  • TeamSnap will send a refund notification via email.

 

CAN I RECEIVE A CREDIT ON MY PLAYER'S ACCOUNT FOR NEXT SEASON?

Members can choose to receive their refund in the form of a credit note on their Hockey Canada (TeamSnap) registrant account, which can be applied to 2021-22 season registration. Members who registered one participant will receive a credit to the individual registrant account. This means the account that was used to register the participant receiving the credit will be the account that the credit is issued to. Members who registered multiple participants will be issued the combined credit amount to their account. If you registered two children, and those players are issued a $522.50 refund and $594 refund respectively, your account will be issued a credit of $1116.60 for use on a future registration.

 

I PAID TO OPT OUT OF THE VOLUNTEER BOND PROGRAM AT THE TIME OF REGISTRATION. WILL I RECEIVE THAT BACK?

Yes. Members who paid $300 to opt out of the Volunteer Bond requirements at the time of registration will be refunded in full.

 

HOW WILL GHC DEAL WITH FINANCIAL ASSISTANCE FUNDS?

GHC will follow the directives of third-party funding organizations (e.g., Grindstone Award Foundation Grant, Flames Even Strength Program, Canadian Tire Jumpstart Program, Lace 'Em Up Foundation) in returning any unused funds.

Unused ENMAX Girls Hockey Calgary Financial Sponsorship will be deposited back into the sponsorship fund for future seasons.

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